Testmonials disappear

Comments

• praveen_support

  April 2023

  Hello @alfred,
  
  Please update the Testmonial Pro plugin to its latest version. You have to update the pro version manually.
  
  Step-1: First download the latest package from your wpshopmart account.
  
  Step-2: Delete the old version plugin (don't worry you will not lose your data if it is currently in Testimonial Post otherwise you have to create testimonial content)
  
  Step 3: Upload the updated zip file.
  
  Thanks
  
  
• alfred

  April 2023

  Hello praveen_support,
  
  now I´ve payed for new 5.9 version, make download the new pluging and installed it - I choose "replace old plugin". But my problem is still the same!
  
  Only what a visitor see, is this:
  [testimonial_view id=“1″] and [testimonial_view id=“2″]
  
  My website is: https://mis-la.de/?page_id=3643
  
  I try to attach a small image file (*png and *.jpg) from WP Plugin configuration, but it allways fail here to upload :- (
  
  I´ve older a backup. Where I can find in \wp-content\plugins\testimonial-pro\ my testmonial data?
  
  best regards Alfred
  
  
• praveen_support

  April 2023

  Hello @alfred,
  
  We need to find out the issue with your site admin so please contact us on our private support forum here - https://wpshopmart.com/members/login
  
  Thanks
• alfred

  April 2023

  Hello support,
  
  now I´ve create a ticket in private support forum.
  
  Thanks
• praveen_support

  April 2023

  Hello @alfred,
  
  Now you will get reply there.
  
  Thanks